…this time
I have been having an issue with my DSL service lately. I called SBC for repair this AM, and after I got away from the call center in India, I got a very nice operator here in the states. She dispatched a service tech who arrived within a few hours.
The service tech was professional and extremely helpful. He found the problem, the network interface box, immediately. Replaced it and was on his way.
The only thing that would have made this better would be if I didn’t have to call India to get service.
Kudos SBC. You done good … this time. Yes, I have had questionable service in the past.
CP on Milwaukee Id10t